FREE STANDARD SHIPPING FOR ALL ORDERS OVER $50 | FREE EXPRESS SHIPPING FOR ALL ORDERS OVER $100

Shipping Information

**Note: 

Australia Post is currently experiencing long delivery delays nationwide due to the COVID pandemic, which has lead to an unprecedented volume of mail moving through their network. All shipments to all addresses, including express parcels, will experience additional delivery delays of two to five business days or more.

Here is the current delivery estimates which override the standard delivery estimates days (extracted from https://auspost.com.au/service-updates/domestic-delivery-times last updated 21/06/2021)

ToExpress Post delivery estimateParcel Post delivery estimates
ACT2 – 3 business days2 – 4 business days
NSW2 – 3 business days2 – 4 business days
NT3 – 5 business days8 – 11+ business days
QLD2 – 3 business days3 – 5 business days
TAS2 – 4 business days6 – 8 business days
VIC2 – 4 business days4 – 6 business days
WA2 – 4 business days5 – 8 business days

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Standard Shipping (2-3 working days) Fee $9.80,
Express Shipping (1-2 working days) Fee $14.80,
Free ‘Standard shipping’ for order over $50.
Free ‘Express shipping’ for order over $100,
Pick up in store – $0, Bankstown store or Surry Hills store, please call 0414 493 893 to discuss.

Shipping fee is non-refundable.

Order received on Weekdays (Monday to Friday), before 12pm (AEST), will be processed and shipped on the same day under normal circumstances, order received on Weekend (Saturday to Sunday) will be processed and shipped by Monday.

All the products from VaperChoice will be delivered with Australia post and tracking number will be sent via email.

We only ship within Australia at the moment but feel free to contact us via email at Sales@vaperchoice.com.au before placing an order that requires international shipping.

Unfortunately we will not be liable for any loss of or damage caused to your package in transit. Should the shipping company misplace, lose or allow your package to be damaged in transit, we will try our best to facilitate your dispute with them but maintain no obligation to refund, exchange or replace your order.

You are responsible for paying for the shipping expenses when it comes to returning an item that is faulty.

The time taken for the exchanged product may vary depending on the place you live in and its distance.

Please note that we do not recommend using built-in USB charging feature on starter kits / mods that use replaceable Lithium ion cells (battery). Lithium ion batteries should be balance charged using a proper external charger to avoid damaging the cells and to reduce the risk of venting. Micro and mini USB charging ports are notoriously fragile and as such we do not offer a warranty or repair service on any USB charging ports.

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